Refund Policy

Last updated: August 3, 2026

This Refund Policy explains how refunds are handled for Viralyze Pro subscriptions.

1. Subscriptions

Viralyze Pro is offered as a monthly or annual recurring subscription. By subscribing, you authorize us (via our payment processor, Paddle) to charge your payment method on a recurring basis until you cancel.

2. Refund Requests

We evaluate refund requests on a case-by-case basis. If you believe you're entitled to a refund — for example, due to accidental purchase, a billing error, or a service issue — contact us and we'll review your request.

We are not obligated to provide a refund in every case, but we aim to resolve billing concerns fairly and promptly.

3. Cancellations

You can cancel your subscription at any time from your account settings. Cancelling stops future billing, but does not automatically refund the current billing period unless approved under Section 2.

4. How to Request a Refund

To request a refund, contact us at: hello.viralyze@gmail.com

Please include your account email and the reason for your request. We aim to respond within a few business days.

5. Payment Processor

All payments are processed securely by Paddle.com, our authorized reseller. Paddle may also be able to assist directly with billing questions or disputes.

6. Changes to This Policy

We may update this Refund Policy from time to time. We will post the updated version here with a new "Last updated" date.